Privacy Policy

1. Introduction

Majestic Design ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and address when you contact us or request a quote
• Project Information: Details about your project, including service requirements, budget, and timeline
• Account Information: If you create an account, we collect username, password, and account preferences
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and provide customer service
• Process and manage your project requests and quotes
• Send you project updates and communications
• Improve our website and services
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With service providers who assist us in operating our business (under strict confidentiality agreements)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at jordan@majesticdesign.co.uk

7. Cookies

Our website uses cookies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

Majestic Design
Email: jordan@majesticdesign.co.uk
Phone: 07583 429978
Address: 35 Basset Street, Redruth, Cornwall, TR15 2EA

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.